Privacy policy
PRIVACY & COOKIE POLICY
PowerPlay SA respects your privacy and is committed to protecting your personal information. We collect and process personal information in order to operate the PowerPlay Rugby platform, manage accounts, process payments, verify users, administer competitions, deliver rewards, prevent fraud, communicate with users and improve our services.
This policy is intended to align with South Africa’s Protection of Personal Information Act, which requires personal information to be processed lawfully, reasonably and securely. Websites using cookies should also provide clear cookie notice and policy wording, because cookies may involve personal information.
Information We May Collect
We may collect:
• name and surname
• email address
• mobile number
• date of birth
• identity or verification information
• payment confirmation details
• account login information
• challenge entries and coordinates
• reward activity
• referral activity
• device and browser information
• IP address
• website usage data
• communication preferences
Why We Use Your Information
We use your information to:
• create and manage your account
• confirm your age and eligibility
• process payments
• issue Challenge Credits
• administer competitions
• verify winners
• deliver prizes and rewards
• prevent fraud and abuse
• provide customer support
• send service messages
• send marketing where permitted
• improve the platform
• comply with legal obligations
Sharing Your Information
We may share information with trusted service providers, including:
• payment providers
• identity verification providers
• prize fulfilment partners
• delivery/logistics partners
• marketing and email platforms
• legal and compliance advisors
• auditors
• technology providers
• sponsors or partners where necessary for reward fulfilment
We do not sell your personal information.
Cookies
Our website may use cookies and similar technologies to:
• keep the site functioning
• remember preferences
• improve user experience
• analyse website traffic
• support security
• measure marketing performance
You may manage cookies through your browser settings. Some cookies are necessary for the website to function properly.
Marketing
You may opt out of marketing communications at any time by using the unsubscribe link or contacting us.
Transactional emails, legal notices, account updates and competition-related messages may still be sent where necessary.
Security
We take reasonable technical and organisational steps to protect your personal information against loss, misuse, unauthorised access, disclosure or alteration.
Retention
We retain personal information only for as long as reasonably necessary for platform
operations, legal compliance, fraud prevention, tax, audit, dispute resolution and prize
verification.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal and operational requirements.
Contact: admin@powerplaysa.co.za